Privacy Policy
Last updated: January 15, 2026
ADT Company respects your privacy and is committed to protecting personal information handled through our website, applications, and business communication services.
This Privacy Policy explains how ADT Company collects, uses, processes, stores, and protects information when you interact with our services, including communications through WhatsApp Business Platform.
Who We Are
ADT Company is an information technology and low-current systems company providing services including CCTV, networking, access control, fire alarm systems, intercom systems, smart home solutions, servers, IP telephony, parking management, and other IT and ELV solutions.
Website:
https://adt.technology
Contact Email:
info@adt.technology
Information We May Collect
Depending on how you interact with us, we may process information such as:
Your name
Phone number
WhatsApp phone number
Message content and communication history
Customer or transaction reference information
Information you voluntarily provide when contacting ADT Company
Technical information necessary to operate, secure, and troubleshoot our services
We only collect information that is reasonably necessary to provide and operate our services.
WhatsApp Business Platform
ADT Company uses the WhatsApp Business Platform and related Meta technologies to communicate with customers and to integrate WhatsApp messaging with our internal business systems.
When you communicate with ADT Company through WhatsApp, information associated with the communication may be processed by ADT Company, Meta Platforms, Inc., WhatsApp, and their applicable service infrastructure in accordance with their respective terms and privacy policies.
Information processed through our WhatsApp integration may include your phone number, message content, message identifiers, message status information, timestamps, and other information required to send, receive, manage, and troubleshoot WhatsApp communications.
We use this information for legitimate business communications, including responding to customer inquiries, providing requested information or services, customer support, transactional communications, and other communications permitted by applicable WhatsApp and Meta policies.
How We Use Information
We may use information to:
Provide and manage our products and services
Respond to customer inquiries
Send requested or permitted business communications
Process customer service and transactional communications
Integrate our business software with WhatsApp Business Platform
Maintain the security and reliability of our systems
Diagnose technical problems
Prevent fraud, misuse, or unauthorized access
Comply with applicable legal and regulatory requirements
We do not sell personal information to advertisers or other third parties.
Sharing of Information
We may share information only when reasonably necessary to operate our services, comply with legal obligations, protect our systems, or use authorized technology providers.
This may include service providers and platforms that support our communications and technology infrastructure, including Meta and WhatsApp.
We do not share personal information with unrelated third parties for their independent marketing purposes.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and security records, resolving disputes, and meeting applicable legal obligations.
When information is no longer required, we may delete or securely dispose of it in accordance with our operational and legal requirements.
Data Security
ADT Company uses reasonable administrative and technical safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of information held by ADT Company.
You may also contact us if you no longer wish to receive certain communications from us.
Requests can be submitted to:
We may need to verify a request before taking action where appropriate.
Data Deletion Requests
If you would like to request deletion of personal information associated with your interactions with ADT Company or our applications, please contact:
Please include sufficient information for us to identify the relevant account or communication. Do not send passwords, verification codes, access tokens, or other sensitive authentication credentials.
We will review valid requests and take appropriate action in accordance with applicable legal and operational requirements.
Third-Party Services
Our services may interact with third-party platforms and infrastructure, including Meta and WhatsApp.
The processing of information directly by those third parties is also governed by their respective terms and privacy policies. ADT Company does not control the independent privacy practices of third-party platforms.
Children’s Privacy
Our business services are not intended to knowingly collect personal information from children for the purpose of providing WhatsApp Business Platform integrations.
If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address it.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, legal requirements, or business practices change.
The latest version will be made available on this page, and the “Last updated” date will be revised when appropriate.
Contact Us
For questions, privacy requests, or data deletion requests, contact:
ADT Company
Erbil, Kurdistan Region, Iraq
Email:
info@adt.technology
Website:
https://adt.technology